Virtual Waiting Room

Virtual Waiting RoomKeep your service running
without interruption,
A new way to embrace traffic.

Real-time traffic orchestration
and control.

Even during sudden traffic surges, the flow remains stable.
By adjusting waiting room capacity in real time based on conditions,
we ensure a smooth and seamless access experience for everyone.

Learn more about queue capacity

Only as much as needed.
Just the right amount.

Automatically adjust capacity in line with traffic flow,
or take real-time control with AI
to maintain a stable access experience.

Learn more about admission capacity settings

How dwell time
is managed.

Assign a valid usage time to incoming traffic upon
first access to keep queue flow stable and prevent overload.
Within the valid time window, users can reconnect without
re-entering the queue and access the service immediately.

Learn more about the site access validity period

The future of waiting.
Introducing a new way
to experience it.

No more cumbersome communication
or complex setup.
A completely new way to orchestrate
waiting spaces with simple configuration.
Queues are automatically optimized,
and data analyzes itself into refined insights.
Traffic remains stable,
and operations become far more
streamlined than before.

Queue Allocation Management Images

Queue capacity management

Set the maximum queue capacity according to your service scale. Expand capacity instantly when needed to respond quickly to traffic surges. Flexibly adjust based on operational conditions to maintain site stability, even in unpredictable situations.

Site Entry Personnel Setting Image

Site entry capacity settings

To prevent site overload, the number of users allowed to enter is adjusted in real time based on traffic intervals. When the queue is light, more users are admitted, and as the queue grows, the entry rate is controlled to reduce strain on the server.
AI can automatically optimize the flow based on traffic, or operators can guide the AI to manage it directly, ensuring flexible responses to any situation and a seamless, stable user experience.

Site Entry Valid Time Image

Site access validity period

Assign a time-limited token to users upon site entry to ensure smooth queue circulation. The validity period can be freely set for up to 24 hours, and access is automatically terminated once it expires. Within the valid time window, users can reconnect and access the site immediately without waiting, enhancing overall user convenience.

Agent Insights Image

Agent Insights

Analyze user queries to extract key insights for efficient queue operations and traffic management. Based on the query, key operational metrics—such as entry volume and ratios by time, drop-off rate, average wait time, and minimum/maximum wait times—are analyzed and delivered as a ready-to-use report in Docx format.

Waiting room screen customization Image

Waiting room screen customization

Customize the waiting room screen freely to match your brand identity. You can define titles, guidance text, and priority access button labels for the queue and verification areas, and set background colors and images to create a waiting room experience aligned with your brand and operational goals.

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Virtual Waiting Room
Consultation

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Support

Reliable support
that will empower you.

From free testing to production setup and design.
We support the entire process needed to run your promotion.

Free test support that
lets you experience the
promotion in advance

FREE

Lightning-fast
communication that answers
all your questions

Submit a 1:1 Inquiry

Promotion
planning
for your brand

With our technology and
creativity
we are ready to plan and launch
online and offline promotions
tailored to your brand.

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Promotions
for your partners

We are confident that
DPromotion can be useful
for your advertisers.

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For all of us and the planet

3.745
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2025.
(1 metric ton of CO₂e is equivalent to the amount of carbon absorbed by 16.5 tree seedlings grown for 10 years.)

Join us in taking steps toward a better digital environment.

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