Terms of Service

Terms of Service

Article 1: Purpose

These Terms of Service (hereinafter referred to as the "Terms") aim to define the rights, obligations, responsibilities, and other necessary matters between DPromotion Inc. (hereinafter referred to as the "Company") and members (hereinafter referred to as "Members") in connection with the use of the D-Promotion service (hereinafter referred to as the "Service") provided by the Company.

Article 2: Definitions

The definitions of terms used in these Terms are as follows:
1. Service: Refers to "D-Promotion," an online promotion lease service provided by the Company for the creation, operation, and management of campaigns, events, sales promotions, etc. (hereinafter referred to as "Promotions") required for Members' business and commercial activities.
2. Member: Refers to a person who has entered into a Service Use Contract with the Company in accordance with these Terms and has been issued an ID, categorized into Individual Members and Business Members.
  a. Individual Member: A member who can use the Service provided by the Company
  b. Business Member: A corporation or individual business owner who has submitted and registered business information specified by the Company, such as a business registration certificate
3. Application for Use: Refers to applying to use the Service in accordance with separate criteria and procedures set by the Company.
4. Approval of Use: Refers to granting permission for a user to use the Service normally as the Member's application meets the requirements set by the Company or as reasons such as suspension or termination of use are resolved.
5. Service Fee: Refers to the amount a Member must pay to the Company as consideration for using the Service.
6. Payer: Refers to the party responsible for paying the fees for the Service used by the Member.
7. Withdrawal: Refers to a Member terminating the Service Use Contract.
8. Dormant ID: An account protected to prevent misuse of Member information when a Member does not access or log into the Service site for a certain period set by the Company.
9. Credits: A payment unit used instead of cash when a Member uses paid services within the Service.
10. Use Contract: Refers to the contract entered into between the Company and a Member pursuant to Article 8 regarding the use of the Service.
11. Participant: Refers to any person who accesses or attempts to access the page of a Promotion operated by a Member through the Service, or who uses, enters, or participates in the relevant Promotion.
12. Recharge: Refers to a Member purchasing Credits and paying the price, or being granted Credits under a separate settlement agreement with the Company. Payment obligations, scope of use, recovery, etc., for the latter shall follow the relevant settlement agreement.
13. Auto-Recharge: Refers to a service that automatically processes payment using a payment method or payment information registered in advance by a Member when reaching predefined recharge conditions to purchase Credits required for Service use.
14. Data: Refers to all information generated, collected, or produced by the Company for or during the operation of the Service, as well as all information including text, photos, videos, files, etc., entered into the Service by Members or Participants while using the Service.
15. Deliverables: Refers to Promotion operation data, such as statistics, resulting from the Member's use of the Service.
16. Subscription Service: Refers to a paid service where a Member uses designated features and usage limits for a certain period according to the chosen subscription plan.
17. Subscription Plan: Refers to a product combining subscription fees, period of use, provided features, included usage allowance, and other conditions of use.
18. Billing Cycle: Refers to the unit of time (such as monthly or annual) over which the use period of paid services and recurring purchases repeat.
19. Direct Subscription Payment: Refers to a method where the Member pays the Service Fee for a subscription plan directly with a selected credit card without going through Credit recharging.
20. Recurring Purchase: Refers to purchasing eligible paid services (such as subscription plans or paid storage) repeatedly for each billing cycle upon the Member's application.
21. Included Allowance: Refers to the number of visits, entries, storage capacity, and feature usage count included in the fee for a Subscription Plan or add-on service.
22. Overage Fee: Refers to the fee charged for usage exceeding the Included Allowance by the Member.
23. Outstanding Fees: Refers to fees that have incurred due to post-settlement agreements, usage finalization, or billing cycle differences, but have not yet been paid.
24. Subscription Cancellation: Refers to applying to discontinue the recurring purchase of a subscription plan starting from the next Billing Cycle.
Terms not defined in these Terms shall be governed by relevant laws and regulations, and matters not defined in relevant laws and regulations shall follow general commercial practices.

Article 3: Effectiveness and Amendment of Terms

1. These Terms shall become effective when a Member agrees to them upon signing up for membership.
2. The Company may amend these Terms as necessary. In the event of an amendment, the Company shall announce the effective date and details of the amendment by posting them on the Service site at least 7 days prior to the effective date. However, if the amendment significantly affects the rights or obligations of Members or is disadvantageous to Members, notice shall be given at least 30 days prior to the effective date.
3. If the Company, while giving notice of the amended terms pursuant to the proviso of Paragraph 2, announces or notifies that the Member shall be deemed to have agreed to the amended terms unless the Member expresses refusal by the effective date, and the Member does not explicitly express refusal by the effective date, the Member shall be deemed to have agreed to the amended terms.
4. If a Member does not agree to the amended terms, the Company cannot apply the amended terms to the Member, and in this case, the Member may cease using the Service and terminate the Use Contract. However, even if the Use Contract is terminated, these Terms may still apply until existing obligations, such as debts incurred by the Member, are fulfilled.
5. Despite taking measures pursuant to this Article regarding amendments to the Terms, the Company shall not be held liable for any damages incurred due to a Member's failure to become aware of the amended terms.

Article 4: Supplementary Rules

1. The Company may set separate terms of service for each service as necessary. In the event of any conflict between these Terms and the service-specific terms, the service-specific terms shall prevail.
2. Matters not specified in these Terms and service-specific terms shall be governed by content posted on the Service site or relevant laws such as the Act on the Regulation of Terms and Conditions, the Telecommunications Business Act, and other related statutes.
3. These Terms and individual service terms of use shall not apply to the extent that they violate mandatory provisions of relevant laws and regulations.

Article 5: Notification and Provision of Information

1. When notifying a Member, unless otherwise specified in these Terms, the Company may do so by posting on the Service site or via email, text message (SMS, LMS, MMS, Kakao AlimTalk), etc., entered by the Member upon registration.
2. For notifications to all Members, the Company may substitute the notice in Paragraph 1 by posting the contents on the Service site for at least 7 days. However, for changes to the Terms pursuant to Article 3 or important matters related to the Member individually, Paragraph 1 shall apply.
3. The Company may provide Members with various information deemed necessary for Service use via email, text message (SMS, LMS, MMS, Kakao AlimTalk), etc., after obtaining prior consent, and Members may decline reception if they do not wish to receive it. However, essential major content such as payment guides, policy changes, system outages, and announcements related to service use shall be sent regardless of whether the Member has opted out.

Article 6: Types of Services

1. The types of services provided by the Company are as follows, and service details and fees (VAT excluded) are provided through each service page.
  a. Promotion creation tool lease service
  b. Visitor and participant count tracking service
  c. Notification service for Members/Participants
  d. Participant identity verification service
  e. Paid theme storage service for promotion creation
  f. Promotion setup agency service
  g. Promotion creation service
  h. Gift sending service
  i. Subscription service
2. Members may select and apply to use one or more of the services specified above.
3. Services provided by the Company to Members are divided into free services and paid services.

Article 7: Application for Service Use

1. A person who wishes to join as a Member (hereinafter referred to as the "Applicant") applies for membership and Service use by agreeing to these Terms and filling out and submitting the required information according to the membership application form provided by the Company.
2. The Company may require necessary verification procedures, such as SMS authentication, from the Applicant, and may refuse or withhold Approval of Use if authentication is not completed. Even after completion of authentication, registration, or payment, the Company may restrict use or terminate the contract if grounds specified in Article 11 and Article 12 exist.
3. The Company may request information and materials necessary for Business Member registration or the use of specific features, and may refuse or withhold approval of the relevant application if necessary materials are not submitted.
4. In principle, application for Service use allows 1 ID per Member.
5. The Service is provided for business purposes for commercial and business activities.
6. Anyone applying for registration or services on behalf of another business must hold the necessary authority for such application and must accurately provide information regarding the business and the person in charge.
7. Applicants and Members must truthfully provide application information, including the purpose of use and contracting parties, and must update any changes. The Company may request correction or supplementation of necessary information, and the submission of information or Approval of Use alone does not guarantee the applicant's authority of representation.

Article 8: Formation of Service Use Contract

1. The Service Use Contract shall be formed when the Company grants Approval of Use for the Application for Use pursuant to Article 7, and completion of registration through the system or completion of application and payment for paid services pursuant to Paragraph 2 shall also be included in Approval of Use.
2. The Use Contract for paid services shall be formed when the Member's application and the deduction of Credit for the Service Fee are completed. The Subscription Service shall be formed when the application pursuant to Article 14-2 and Credit deduction or Direct Subscription Payment are completed, and if there is a separate settlement agreement, such contract shall govern.
3. In principle, the Service shall be used after the Use Contract is formed. The Company shall not be held liable for any damages arising from free use prior to the formation of the contract.
4. Features designated by the Company prior to application as requiring separate approval may be used after obtaining the relevant Approval of Use, and whether approval is granted shall be notified through the service screen or email, etc.

Article 9: Period of Service Use

1. The start date of the Service shall be the date of formation of the relevant Use Contract; however, if a separate provision start date is specified upon application, that date shall apply.
2. The end date of the Service shall be the date on which the Use Contract for the service applied for by the Member is terminated.
3. The period of use for paid services shall be from the provision start date pursuant to Article 9, Paragraph 1 to the period set upon application. The period of use and calculation criteria for Subscription Services shall follow the conditions notified upon application, and shall be renewed upon completion of Recurring Purchase.
4. If the Service is temporarily suspended and resumed without fault of the Member, the end date of the Member's service use period shall be the date determined pursuant to Paragraphs 2 and 3 plus the period of suspension.
5. From the date the service use period ends, all obligations of the Company related to service provision shall terminate. However, this shall not apply to obligations specifically stipulated in these Terms to survive after service termination.
6. In principle, the Company provides the Service 24 hours a day, 365 days a year. However, the Company may suspend the Service pursuant to Article 10. In the event of service suspension, the Company shall give prior notice, or post-notice if unavoidable.
7. The Company may divide the Service into specific ranges and separately set available hours for each range, in which case the details shall be announced.

Article 10: Suspension of Service Use

1. The Company may temporarily or completely suspend the provision of the Service as necessary in the following cases, and shall notify Members of such facts in the manner specified in Article 5.
  a. In inevitable cases due to maintenance or construction work on server equipment
  b. When updates are required for service improvement
  c. When disruptions in leased line routes or external malicious large-scale traffic occur
  d. When mechanical inoperability occurs due to natural disasters, national emergencies, etc.
  e. When a Member's service use is deemed to affect the Service as a whole
  f. In inevitable cases such as urgent system inspection, expansion, replacement, emergency security situations, critical errors, and failures
  g. Other cases deemed necessary by the Company
2. In the event of service suspension due to reasons beyond the Company's control (such as disk failure or system breakdown without intention or negligence of the system administrator), prior notice is impossible, and the Company is not obligated to provide notice in cases of system suspension caused by the intention or negligence of third parties (PC communication companies, telecommunications carriers, etc.).
3. If the Service cannot be provided due to reasons attributable to the Company, compensation shall be provided to the Member in the manner specified in Article 22.

Article 11: Restrictions on Service Use

1. If any of the following reasons occur regarding a Member, the Company may delete the Member's ID, forcibly withdraw the Member, restrict access, or restrict/suspend service use, and may proceed with legal procedures for criminal punishment or administrative sanctions in accordance with statutes. If any of the following reasons are revealed at the time of membership application, the Company may refuse or withhold approval of the Application for Service Use.
  a. Stealing another person's identity when applying for membership
  b. Stealing another company's business registration number when applying for membership
  c. Providing false registration of Member information or other business member information differently from reality upon membership application
  d. Failure to comply without reasonable cause when requested by the Company to submit supporting documents
  e. Submitting documents containing false information, forged documents, or altered documents when submitting requested supporting documents
  f. Receiving sanctions such as suspension of other service use or forced withdrawal due to unauthorized/improper service use
  g. Reverse engineering, decompiling, or disassembling the Company's Service, or attempting to trace the Service source code through such actions without explicit consent from the Company
  h. Other cases where continuing service use is deemed unreasonable due to actions violating these Terms, statutes, etc.
2. Registration of Business Member information shall follow the information submission and registration procedures guided by the Company.
3. If improper use is reasonably suspected based on objective circumstances such as history of unauthorized use or access logs, the Company may withhold Approval of Use within necessary scope or temporarily restrict/suspend access to and use of all or part of the Service. The Company shall not be held liable for any damages incurred due to measures legitimately taken pursuant to this Paragraph without fault of the Company.

Article 12: Termination of Service Use Contract

1. If a Member cannot agree to the new terms due to changes in the Service Terms of Service, etc., the Member may apply for termination of the Service.
2. The Company may restrict/suspend service use or terminate the contract in the following cases. The Company shall not be held liable for any damages incurred due to legitimate measures taken as a result of reasons attributable to the Member. Upon termination, the Company shall settle service fees already provided and expenses/damages to be paid by the Member to the Company pursuant to contract or relevant statutes, and the Company may offset these against the amount to be refunded if requirements under statutes are met.
  a. When the person responsible for service fee payment fails to pay the fee payable to the Company
  b. When the Member's business content or Promotion content violates domestic laws and damage to the Company is expected
  c. When the Member intentionally takes action to cause disruption to the Company's Service
  d. When the Member materially violates obligations under these Terms or fails to remedy the violation despite the Company's request for correction
  e. When performance of the contract is impossible or significantly difficult due to the Member's rehabilitation, bankruptcy, etc.
  f. When the Member uses the Service for illegal purposes or distributes illegal information
  g. When urgent grounds exist, such as illegal use, unauthorized use, or security threats. Measures under this item shall be temporary restrictions/suspensions on service use within necessary scope without prior notice.
  h. Other cases where it is difficult to maintain the Service Use Contract due to reasons equivalent to each item above
3. If the paid service fee is not paid on the designated recurring payment date, paid service use may be restricted or the paid service use contract may be terminated.
4. A Member may request termination of the Service Use Contract at any desired time, and the Company shall process the request under this Paragraph immediately.
5. When discontinuing the next recurring purchase of a paid service, the Member may use the Service until the paid period of use, and the service will terminate upon expiration of that period. Early termination and refund for the current period of use shall be subject to Article 14, Article 14-7, and relevant laws and regulations.
6. The Company is not responsible for storing data entered by the Member during service use or deliverables obtained by the Member as a result of service use after termination, and upon termination of the Service Use Contract, the Member must directly back up data and deliverables prior to termination.
7. When a Member terminates the Service Use Contract pursuant to this Article, the Member's personal information shall be destroyed, except where the Company retains Member information in accordance with relevant laws and regulations and the Privacy Policy. In addition, bonus credits, discount coupons, free trial passes, vouchers, etc., held by the Member upon termination of the Use Contract shall all be forfeited.
8. Data deleted pursuant to Paragraph 7 shall not be restored for any reason, and the Member shall bear responsibility for any loss and cannot claim damages against the Company.
9. Provisions regarding membership withdrawal and service termination under these Terms shall apply equally.
10. In the event of changes to the Service, the Company shall notify Members in the manner specified in Article 5. In this case, Members who do not agree to the changes may terminate the Service Use Contract.
11. Articles 14-6 through 14-8 shall take precedence regarding cancellation, termination, refund, and failed renewal payments for Subscription Services.

Article 13: Service Fees and Payment Methods

1. Members must pay the service fees set by the Company in Credits according to the method determined by the Company, and specific details regarding service fees (VAT excluded) and payment methods will be provided by the Company on the site. However, for Subscription Plans, Members may pay directly by credit card if selected and agreed upon by the Member.
2. The Auto-Recharge policy is as follows:
  a. Members can set up Auto-Recharge using a payment method or payment information entered/registered in advance.
  b. Minimum and maximum criteria for Auto-Recharge may be determined according to Company policy.
  c. The Company may restrict a Member's Auto-Recharge in any of the following cases:
    -Insufficient credit limit or funds in the payment method
    -Occurrence of grounds for transaction suspension on the payment method
    -Occurrence of other technical or institutional reasons making recharge impossible
  d. If Auto-Recharge is not executed due to intention or negligence of the Member, the Company shall not be held liable for the failure to execute Auto-Recharge.
3. Cancellation of payment and refund of purchased Credits and service fees shall be subject to Article 14.
4. The Credit policy is as follows:
  a. Credits are categorized into "Bonus Credits" provided free of charge and "Cash-equivalent Credits" resulting from payment of fees, etc., and may be displayed combined on the service screen.
  b. "Bonus Credits" are accumulated through various events conducted by the Company and are non-refundable. Upon termination of the Use Contract, "Bonus Credits" shall automatically expire. When the Company provides "Bonus Credits," its period of use and conditions shall be displayed on the site or notified via email, etc.
  c. "Cash-equivalent Credits" refer to Credits recharged by Members paying fees or returned upon cancellation, termination, or settlement of paid services, and refunds shall be subject to Article 14 and Article 14-7. Credits granted under a separate settlement agreement prior to payment shall follow that agreement.
  d. Recharged Credits are used as a payment method for using services provided by the Company.
  e. Credits cannot be provided as collateral, transferred, or sold to third parties.
  f. When Credits are recharged using a payment method provided by a third party, the Company shall not be bound by contract terms entered into between the Member and the third party regarding the Credits, and shall only bear contractual rights and obligations toward the Member.
  g. For Members who have entered into a separate settlement agreement with the Company, Credit recharge, payment due dates, settlement, and recovery conditions shall follow the relevant agreement.
5. Members are responsible for keeping their email address and mobile phone number up to date at all times to ensure accurate receipt of service fee payment details.
6. Members shall bear full responsibility for failure to receive payment details due to negligence, such as violation of the duty to update under Paragraph 5.
7. If the service fee is not paid on the designated recurring payment date, service use may be restricted or terminated in accordance with Article 11 and Article 12.

Article 14: Payment Cancellation and Refund

1. A Member may request payment cancellation and a refund within 7 days of payment, provided that the Credits for the relevant recharge have not been used.
2. For setup agency services, the refund amount varies depending on the service progress stage, regardless of the payment date.
  a. If cancelled in a waiting state before work begins, payment cancellation and a refund for 100% of the service fee may be requested through the procedure in Paragraph 4.
  b. If cancelled due to a simple change of mind after work has started and is in progress, no refund shall be provided in principle.
3. Cancellation and refund of Credits recharged by paying fees shall follow the time period and non-use requirements of Paragraph 1 regardless of Auto-Recharge status, and Credits provided free of charge shall not be refunded in cash. Credits obtained through illegal methods such as payment theft shall not be refunded to the illegal recipient. If illegal acquisition is reasonably suspected, refund may be withheld within the scope necessary to verify legitimate entitlement.
4. Members may request payment cancellation and refund through email or the customer center guided by the Company. Application methods, required materials, processing period, and settlement/payment procedures shall follow the "Refund Guide" provided by the Company.
5. If full or partial cancellation of the original payment method is not supported, or if multiple payment/use histories must be settled, the Company may credit the refund amount to Credits and then pay it to a bank account. Payment of refunds or reuse of Credits shall follow the "Refund Guide."
6. When making bank account payments, the Company may request materials necessary to confirm entitlement and account holder identity. If payment is difficult due to non-submission or errors in materials, the Company will request supplementation and process payment after necessary materials are supplied.

Article 14-2: Application and Payment for Subscription Services

1. A Member applies for a subscription by selecting a Subscription Plan and payment method and agreeing to these Terms.
2. Conditions of use and payment for Subscription Plans shall be guided prior to application.
3. Members may choose between Credit payment or Direct Subscription Payment, and Article 14-3 shall apply to recurring purchases of Subscription Plans.

Article 14-3: Recurring Purchases and Renewal

1. When a Member applies for recurring purchases and agrees to the payment conditions, the period of use shall be renewed each billing cycle by paying the service fee using the payment method applicable to the Service. If a recurring purchase is not requested for a Subscription Plan, the subscription shall terminate when the already paid period of use ends.
2. The recurring payment date shall follow the criteria guided at the time of application.
3. The Credit method deducts available Credits on the payment date, and Auto-Recharge shall be executed according to conditions set separately by the Member.
4. Increases in service fees or changes to major terms of use disadvantageous to Members shall be notified and applied with consent pursuant to Article 3, and shall not apply to periods of use already paid for.
5. Changes, cancellation, refunds, and payment failure processing for paid services other than Subscription Plans shall follow the conditions of use for the relevant service and relevant provisions of these Terms.

Article 14-4: Included Allowance and Overage Fees for Subscription Services

1. Unless otherwise specified, the Included Allowance of a Subscription Plan can only be used during the relevant billing cycle and cannot be carried over to the next cycle, refunded in cash or Credits, or transferred to another Member.
2. When exceeding the Included Allowance of a Subscription Plan, overage fees shall be charged according to unit prices and calculation criteria guided in advance. Features that do not allow overage may be restricted upon reaching the limit.
3. Fees for add-on services purchased separately from overage fees shall be paid in Credits, and if there is a separate settlement agreement, such contract shall govern.
4. Objections regarding service fees shall be subject to Article 17. Even after a subscription ends, overage fees and outstanding fees incurred before termination must be settled.

Article 14-5: Changes to Subscription Plans and Payment Methods

1. Members may apply to change their subscription plan or payment method according to conditions and methods guided in advance by the Company.
2. Upgrading to a higher plan within the same billing cycle shall take effect when payment of the amount calculated by multiplying the difference in price by the proportion of the remaining period of use is completed. If the billing cycle is changed as well, it shall follow settlement criteria guided in advance by the Company.
3. Lowering to a lower plan shall take effect from the next billing cycle, and a simple downgrade application shall not result in a refund of fee differences for periods of use already commenced.

Article 14-6: Subscription Cancellation and Service Termination

1. Members may apply to cancel a subscription through the subscription management screen or customer center. Once cancellation is received, the next recurring purchase will be stopped, and the Service can be used until the end of the already paid period of use.
2. When the period of use ends, promotions and add-on features linked to the subscription will be restricted or terminated, and access/entry by participants may be stopped. Passes and unused included allowance included in the subscription shall expire at the end of that period of use.
3. Subscription cancellation/termination and disabling Credit Auto-Recharge are separate, and separately purchased add-on services shall follow the conditions of use of those products.
4. Members must back up necessary materials before service termination, and data retention and deletion shall follow Article 19, Article 23, and relevant statutes. Requests for immediate termination or refund shall follow Article 14-7.

Article 14-7: Subscription Cancellation, Termination, and Refund

1. This Article shall take precedence for cancellation, termination, and refunds of Subscription Services, and application and payment procedures shall follow Article 14.
2. Upon cancellation prior to the start of Subscription Service provision, the actual subscription fee paid shall be refunded. Normally provided monthly subscriptions shall not receive refunds of subscription fees for periods of use already commenced due to non-access, unconsumed included allowance, or simple change of mind.
3. Mid-term termination of long-term prepaid products (such as annual plans) shall follow settlement criteria agreed upon application. Unless otherwise agreed, the fee for the period provided up to the effective date of termination shall be deducted on a pro-rata daily basis from the actual subscription fee paid and returned. Refund deductions or penalty fees shall only be reflected if application reasons and calculation criteria were agreed upon prior to application.
4. If services under the contract are not provided due to reasons attributable to the Company, or if duplicate or overpayments occur, refunds and settlements shall be made according to the relevant reasons.

Article 14-8: Failed Payment and Outstanding Fees

1. If the prepaid subscription fee for the next period of use is not paid due to insufficient Credits, failed Auto-Recharge, or card approval failure, the subscription shall not be renewed. The Company may restrict or terminate the subscription and linked promotions/add-on services without a separate grace period after the expiration of the already paid period of use.
2. If recurring purchase payment for a Subscription Plan fails, the Company may retry payment until completed. Once subscription cancellation is received, retries for purchasing the next period of use shall cease, and the period of use after re-payment shall follow criteria guided in advance.
3.Outstanding fees incurred prior to termination must be paid, and if there is a separate post-settlement agreement, such contract shall govern.
4.The Company may, in accordance with separate consent or settlement contracts regarding settlement targets, criteria, timing, and offset order, offset outstanding amounts due from Credits first or automatically settle via registered cards.
5.If Credits are insufficient after prioritizing outstanding fee offsets, subscription renewal may fail. Use restrictions and termination due to non-payment shall follow Article 12 and individual settlement agreements.

Article 15: Discounts and Surcharges on Service Fees

The Company may change service fees, such as temporarily discounting or surcharging them, in accordance with its policies. Article 14-3 shall apply to changes in service fees and conditions of use for services subject to recurring purchases.

Article 16: Liquidated Damages for Collection of Unpaid Fees

If a Member fails to pay service fees in violation of the provisions of these Terms, the Member shall pay damages equivalent to twice the unpaid amount. If damages exceeding the aforementioned amount are incurred by the Company due to the Member's violation, the Member shall compensate the Company for all incurred damages.

Article 17: Objections to Service Fees

1. In cases where the payer cannot pay the service fee within the specified due date due to reasons attributable to the Company, the fee may be processed separately.
2. Overpaid service fees resulting from a mistake by the Company or the payer shall be refunded, and for underpaid service fees, the difference may be additionally billed.
3. In accordance with Paragraph 2, no objection may be raised regarding a request for a refund of service fees after 1 year has elapsed from the date the reason occurred.
4. If there are other objections regarding service fees, an objection may be raised, in which case the service fees may be recalculated and billed upon mutual agreement between the Company and the Member.

Article 18: Objectivity of Service Content

1. Service content and calculation methods are defined according to internal rules established by the Company, and whether to disclose such content and methods is subject to the Company's decision.
2. The Company shall not be held liable for the objective accuracy of service content or the results of using such content. The Company provides the Service on an "AS IS" basis without warranties of any kind.

Article 19: Protection and Retention Period of Deliverables Resulting from Service Use

1. Deliverables resulting from service use, namely Promotion operation data, cannot be provided to a third party by the Company or the Member without the participant's consent. However, this shall not apply to de-identified data analysis results of pseudonymous information processed by the Company for statistical purposes in accordance with the Personal Information Protection Act.
2. Deliverables resulting from service use shall be stored during the period the Member uses the Service and for 3 months after the end of the service period, after which they may be deleted without notice to the Member.

Article 20: Obligations of the Company

1. The Company has a responsibility to safely protect the personal information of Members.
2. The Company must provide related functions so that Members can smoothly manage their IDs and passwords.
3. The Company may use Member information in connection with service provision and Company business, and may provide non-personally identifiable statistical data to other institutions.
4. When personally identifiable personal information needs to be provided through business alliances with other companies, the Company shall obtain the Member's prior consent individually, and the personal information of Members who refuse shall not be used for the purpose of this Paragraph.
5. The Company shall immediately destroy the personal information of withdrawn Members, except when required for the retention of transaction information under relevant laws.
6. The Company shall comply with provisions of relevant laws and terms of service, and shall do its best to provide continuous and stable services.
7. The Company discloses and complies with its Privacy Policy to protect Members' personal information.
8. The Company shall handle opinions or complaints raised by Members when deemed legitimate, and may convey the processing progress and results to Members through in-service announcements, email, etc.

제21조 회원의 의무

1. Members may view their personal information and correct any changes at any time.
2. Members are responsible for maintaining and managing their ID and password, and shall bear full responsibility for all consequences resulting from negligent management or unauthorized use.
3. Members cannot resell or sublease the Service itself or the right to use the Service to a third party without prior consent from the Company, and shall compensate for any damages incurred to the Company due to a violation of this provision.
4. Members cannot transfer, gift, or provide as collateral the right to use the Service or any other status under the Use Contract to others.
5. Issues arising in connection with copyright of all information provided by the Member shall be the responsibility of the Member.
6. Members shall not engage in the following acts in connection with the Service, and failure to comply may result in restrictions on service use or contract termination pursuant to Article 11 and Article 12:
  a. Providing, altering, or distributing service content to others without prior approval from the Company
  b. Hacking the Service or distributing computer viruses
  c. All acts that disrupt or are likely to disrupt the operation of the Service
  d. Impersonating Company management or the Company
  e. Infringing upon intellectual property rights of the Company and third parties
  f. Uploading illegal content such as pornography or drugs, or violating relevant laws
  g. Damaging the reputation of the Company
  h. Using Company service content for commercial purposes in a manner different from what is specified by the Company
  i. Other acts violating relevant laws, these Terms, or Company operating policies, etc.
7. Employees, trustees, and other personnel in charge of Business Members must comply with the obligations of this Article regarding service use. Service fees for Use Contracts entered into under the name of a Business Member shall be borne by the relevant Business Member.
8. Members must verify and manage the period of service use, usage amount, Credit balance, payment methods, and settings for Auto-Recharge and recurring purchases required for Promotion operation.

Article 22: Compensation for Damages

1. In relation to the Service provided by the Company, except in cases of intentional misconduct or gross negligence by the Company, the Company shall not be held liable for any damages to Members that may arise from the Service or its use. In cases where damages are incurred by a Member due to intentional misconduct or gross negligence by the Company, the Company's liability for compensation shall be limited to the amount paid by the relevant Member.
2. If damage is caused to the Company's business activities due to a Member's violation of the provisions of these Terms, the Member shall be responsible for compensating the Company for such damages.
3. When a Member cannot use the Service due to reasons attributable to the Company, for the period of service suspension, the Member may request a refund in Bonus Credits for an amount calculated by multiplying the daily average fee by the number obtained by dividing the service suspension hours by 24, or request a free extension for the duration of the suspension period. However, the following items are excluded from compensation under this Paragraph:
  a. Service outages occurring during free service use periods
  b. Outages in services not directly operated by the Company, such as affiliate services
  c. Service normalized within 3 hours after the Member reports the inability to use the Service (or when the Company becomes aware of the fact)
  d. Cases where prior notice was given 24 hours in advance. However, if the suspension exceeds the pre-announced time by more than 10 hours, the period of use shall be extended free of charge for the exceeding time.
4. Unless otherwise specifically provided in relevant statutes, the Company shall not bear any liability for damages in connection with the use of free services.
5. The Company shall not be held liable for service suspensions or usage disruptions caused by reasons attributable to Members or Participants, nor shall it bear liability for damages incurred by users due to telecommunications carriers suspending or failing to properly provide telecommunications services.
6. The Company shall be exempted from liability if it cannot provide the Service due to war, incident, natural disaster, national emergency, technical defects difficult to resolve, or other force majeure events.
7. The Company shall be exempted from liability if the Service is suspended or experiences outages due to unavoidable reasons such as repair, replacement, regular inspection, or construction of service facilities announced in advance or urgently performed.
8. The Company shall not bear any liability if a Member fails to obtain expected benefits from using the Service.
9. The Company shall not be held liable for various problems arising during service use due to the terminal environment of Members or applicants, network environments not attributable to the Company, etc.
10. The Company is under no obligation to intervene in disputes arising between Members and third parties mediated through the Service, nor is it liable to compensate for damages resulting therefrom.
11. The Company shall not bear any liability if users fail to obtain expected benefits from using the Service.
12. Claims for damages must be submitted to the Company via email, customer center, etc., stating the reasons for the claim, claim amount, and basis of calculation.
13. If the Service is legitimately restricted or terminated without fault of the Company in accordance with Article 14-4 Paragraph 2, Article 14-6 Paragraph 2, Article 14-8 Paragraph 1, or conditions of use guided in advance, the Company shall not be held liable for damages including business losses and loss of expected profits incurred by Members due to the suspension of promotion access/entry resulting therefrom.

Article 23: Entrustment of Personal Information Processing

1. During the period of service use, the Member entrusts the processing of Participants' personal information to the Company.
2. The purpose and scope of the entrusted processing are as follows. The Company shall not process or use personal information beyond the purpose and scope of the entrusted processing.
    -Purpose of entrustment: Conducting promotions and managing deliverables resulting from service use
    -Scope of entrustment: Personal information collected by the Member through the Service, such as name, phone number, email address, etc.
3. The Company takes reasonable and appropriate administrative and technical measures necessary to ensure the safety of personal information pursuant to Article 23 Paragraph 2, Article 24 Paragraph 3, and Article 29 of the Personal Information Protection Act, Article 21, Article 30, and Article 48-2 of the Enforcement Decree of the same Act, the "Standards for Ensuring the Safety of Personal Information" (Personal Information Protection Commission Notification No. 2021-2), and the "Standards for Technical and Administrative Protection Measures for Personal Information" (Personal Information Protection Commission Notification No. 2021-3).
4. The Company shall not sub-entrust the processing of entrusted personal information except when prior consent is obtained from the Member.
5. Members may inspect the status of the Company's personal information management and request corrections, and the Company shall comply unless there is a special reason.
6. The Company shall destroy personal information without delay upon the expiration of the Member's service use period.

Article 24: Ownership of Intellectual Property Rights, etc.

All intellectual property rights, including copyrights, related to the Service belong to the Company. Members shall make efforts to protect intellectual property rights regarding the Company's content, etc., in the process of using the Service.

Article 25: Use in Promotional Content

The Company may specify and utilize the fact that a Member uses the Company's Service in its promotional content. Members agree to the use of their corporate name, CI, logo, etc., in promotional content during this process. If a Member terminates the Service Use Contract, the Company shall not use Member-related information for promotional purposes.

Article 26: Disclaimer Regarding Affiliate Services

The Company may provide affiliate services within the Service in partnership with other companies, and such affiliate services shall be governed by the terms of service of the affiliate company, not these Terms. The Company shall notify Members in advance if the terms of an affiliate company apply. In the event of damage to a Member resulting from the use of affiliate services, the Company shall not be held liable for damages unless attributable to reasons on the Company's part.

Article 27: Disclaimer Regarding Beta Features

The Company may provide beta features within the Service to Members for testing purposes, and Members may use beta features at their own discretion. Responsibility for using beta features lies entirely with the Member. The Company may discontinue the provision of beta features at any time, and Members may also discontinue using beta features. The above details will be re-notified in advance when a Member uses beta features.

Article 28: Governing Law and Jurisdiction

In the event of a dispute arising from the use of the Service, the laws of the Republic of Korea shall apply, and the Seoul Central District Court shall be the exclusive court of first instance jurisdiction.

[Addendum]

Scheduled Announcement Date: September 21, 2026
Effective Date: September 28, 2026
1. These Terms of Service shall take effect on September 28, 2026.
2. The subscription and recurring purchase provisions from Article 14-2 through Article 14-8 shall apply to relevant contracts newly applied for or changed by agreeing to these Terms on or after the effective date.
3. Other amended provisions shall apply to relevant contracts where a Member newly registers, recharges, or applies for paid services by agreeing to these Terms on or after the effective date. When applying to general use contracts of existing Members, notification and consent procedures pursuant to Article 3 shall be followed.
4. Notwithstanding Paragraphs 2 and 3, the application of the amended Terms to individual contracts entered into prior to the effective date shall follow the agreements regarding terms application and changes of the relevant contract, as well as Article 3.

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