Support

User Guide

Environment Settings

Free Test

Once all necessary settings for your Promotion are complete, the Promotion status will change to Setup Complete.
In this state, you can conduct a free test that simulates the actual Promotion experience, from setup to entry results.

The free test allows up to 10 page visits. You can reset the test visit count to zero using theReset button.

Please Note:
If you need guidance on setting up scripts or links, refer to the setup guide.
Please Note:
Once the Promotion status is set to "Scheduled" or "Live," you will no longer be able to modify prize probabilities, quantities, or Theme design. Ensure all settings are correctly applied before proceeding.
Please Note:
AI Image Recognition (Beta) will be used during free testing to verify recognition functionality. Regardless of success or failure, each recognition attempt will deduct one count from your AI Image Recognition (Beta) balance. You can check usage history in Dashboard > Additional Services > AI Image Recognition > Recognition History.

Category

Support

Reliable support
that will empower you.

From free testing to production setup and design.
We support the entire process needed to run your promotion.

Free test support that
lets you experience the
promotion in advance

FREE

Lightning-fast
communication that answers
all your questions

Submit a 1:1 Inquiry

Promotion
planning
for your brand

With our technology and
creativity
we are ready to plan and launch
online and offline promotions
tailored to your brand.

Inquire

Promotions
for your partners

We are confident that
DPromotion can be useful
for your advertisers.

Inquire

For all of us and the planet

3.745
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2025.
(1 metric ton of CO₂e is equivalent to the amount of carbon absorbed by 16.5 tree seedlings grown for 10 years.)

Join us in taking steps toward a better digital environment.